Terms and Conditions

Welcome to Matakana Luxury!

These terms and conditions outline the rules and regulations for the use of Matakana Luxury's Website, located at matakanaluxury.co.nz. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Matakana Luxury if you do not agree to take all the terms and conditions stated on this page.

Terminology

The following terminology applies throughout these Terms and Conditions, Privacy Statement, and Disclaimer Notice:

• "Client," "You," and "Your" refer to the person accessing this website and compliant with the Company's terms and conditions.

• "The Company," "Ourselves," "We," "Our," and "Us" refer to Matakana Luxury.

• "Party," "Parties," or "Us" refers to both the Client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner to meet the Client's needs in respect to our services, in accordance with applicable law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she/they are taken as interchangeable and refer to the same.

License

Unless otherwise stated, Matakana Luxury and/or its licensors own the intellectual property rights for all material on Matakana Luxury. All intellectual property rights are reserved. You may access this material for personal use, subject to the restrictions outlined in these terms.

You must not:

• Republish material from Matakana Luxury

• Sell, rent, or sub-license material from Matakana Luxury

• Reproduce, duplicate, or copy material from Matakana Luxury

• Redistribute content from Matakana Luxury

Comments and Reviews

Parts of this website may offer users the opportunity to post comments or reviews. Matakana Luxury does not pre-moderate these comments, and they do not reflect the views or opinions of the Company, its agents, or affiliates.

We reserve the right to monitor and remove comments deemed inappropriate, offensive, or in breach of these terms.

By posting comments, you warrant that:

• You have the right to post the content and necessary licenses to do so.

• Your content does not infringe on any third-party intellectual property rights.

• Your content does not contain defamatory, offensive, or unlawful material.

Hyperlinking to Our Content

The following organizations may link to our website without prior written approval:

• Government agencies

• Search engines

• News organizations

• Online directory distributors

These organizations may link to our home page, publications, or other content as long as the link:

• Is not deceptive

• Does not falsely imply sponsorship, endorsement, or approval

• Fits within the context of the linking party's site

We may consider additional link requests at our discretion.

iFrames

Without prior approval, you may not create frames around our web pages that alter the visual presentation or appearance of our website.

Gift Card Terms & Conditions

Redemption

This gift card can be used towards stays at any of the five villas at Matakana Luxury, subject to availability. To redeem, guests must enter the gift card code as a coupon during the online booking process on our website, www.matakanaluxury.co.nz, or provide the code when booking directly.

Validity

The gift card is valid for 12 months from the date of purchase. Expiry dates cannot be extended.

Booking Requirements

Reservations must be made in advance through the website www.matakanaluxury.co.nz and are subject to the standard booking terms and conditions of Matakana Luxury.

Non-Refundable & Non-Exchangeable

The gift card is non-refundable, non-transferable, and cannot be exchanged for cash or credit.

Partial Use

If the booking cost exceeds the gift card value, the balance must be paid by the guest. If the booking cost is lower than the total value of the gift card, it is the guest’s responsibility to notify Matakana Luxury to request a refund for the remaining balance. Refunds will be processed in accordance with our refund policy.

Gift Card Use

The gift card can only be used once. If not redeemed in full, it is the guest’s responsibility to notify Matakana Luxury to request a refund for the remaining balance. Any unused portion after 12 months will be forfeited.

Cancellations & Modifications

Standard cancellation and modification policies apply. The gift card value may not be refunded in case of cancellation.

Lost or Stolen Cards

Matakana Luxury is not responsible for lost, stolen, or unauthorised use of the gift card.

Exclusions

The gift card cannot be used in conjunction with other discounts, promotions, or special offers unless specified.

Legal Compliance

Use of the gift card constitutes acceptance of these terms. Matakana Luxury reserves the right to amend these terms at any time.

Reservation of Rights

We reserve the right to amend these terms and conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact Information

If you have any questions or concerns about these terms, please contact us at:

• Email: hello@matakanaluxury.co.nz

• Address: 8/57 Fort Street, Auckland CBD, Auckland 1010

• Phone: +64 21 555 116

Limitation of Liability

To the extent permitted by law, Matakana Luxury excludes all representations, warranties, and liability related to the use of this website.